Solid Perfume Forums General Lauder Solids Talk Your Estee Lauder Gift Certificates Re: Your Estee Lauder Gift Certificates

Post count: 520

This seems a strange way to do business. The certificates are given as an incentive for purchasing….and the motto should be “the customer is always right”, esp. when dealing with this. I don't understand the “split”. The certificate should have been used against the more expensive item and you should have been charged the difference, just as you said. I agree with your position and they should absolutely rectify the situation.