Solid Perfume Forums Re: what should I do?

Maeuschen
Member
Post count: 239

Hi Ringmaster !
I think its not your fault ( the missing stone ).
Sometimes the people at the customs office dont take care of these expensive collection pieces.
One time I got my cats meow with a broken heat. I could replace it but I dont get a excuse.

But maybe you or the buyer can get help from Estee Lauder or the Swarovski company. Tell them wich solid it was and than they now the colour for the stone. Maybe they will send some to you.

I often heart about missing stones and that is very annoying when you dont can replace them.

Even when a clear stone is missing you have a problem because the swarovski stones have more clearance than others and you see it when you take a “normal” one.

I hope you can get help there.

Best wishes !
Michaela