Solid Perfume › Forums › General Lauder Solids Talk › The Strongwaters Are In! › Re: The Strongwaters Are In!

Lori B
Member
Post count: 109

First time I've checked the board in a few days, and I could not believe the pictures of these horrific solids! Michelle, I fully agree with you on this matter (with the exception of being angry at Jack). With the prices charged for the solids, there is absolutely no excuse why this should happen. None. Period.

It doesn't matter if we have the ability to send them back for replacements. WE are performing their quality control for them, something THEY should be doing. Even if it costs to us is $0 to replace them, that is an inconvenience to us to have to repack them and send them back. And we all know that these will then end up on ebay as EL does not have controls over where such solids go.

We shouldn't not speak up for the fear that EL might get fed up and stop producing them. These are high end collectibles with the price tag to prove it. A $30 collectible, maybe, but $300, absolutely not.

Michelle spent over $1,500, and I am sure she is not the only one receiving them in this condition – don't know what else to say besides this is simply unacceptable. I expect more than this.

Lori