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'Well!' Hitchens-Smythe continued to glare at him, her cheeks puffing out like two purple balloons! 'How dare you take me for a complete idiot?' 'That I would not do Ms. Hitchens-Smythe. I do know your relationship with E.L (Edward Lacy) and with a huge company such as this' he continued, 'I realise how important it is to get to the bottom of the situation!' 'Glad to hear it young man!' Hitchens-Smythe responded, her purple balloons gradually deflating. 'Go and fetch Jennifer. Meanwhile I am going to have a word with E.L (Edward Lacy). As the owner of this Departmental Store, he might have a suggestion or two!'