Sandra
Member
Post count: 2188

🙂 It's so nice to see members going out of their way for each other across the other side of the world. Very heart warming indeed !

Alice, we have the opportunity to also write the weight of the article on our customs declaration form too. Usually it is issused by the post office worker who lets you fill it out in front of them and usually they advise you what to write and watch you write it, so I'd be mighty surprised if the weight isn't accurate, especially since the postage charge goes on the weight of the item.

This has been going on for quite a while, so I'm surprised you haven't made a claim to Paypal already. Make the complaint to Paypal about only receiving half of your order and escualte the claim, and let the seller decide whether he/she can sleep at night knowing that you did not get what you paid for. Let it be someone else's problem, not yours or ours.

Chances are you'll get a partial refund for the missing item, and then it can be resolved and we can all move on from fraudulent sellers.