Sandra
Participant
Post count: 2188
'Yuen' wrote on '13:

Hi Wendy and Sandra,

I opened a case and she replied and gave a tracking number. I looked at the tracking number and it did say the parcel was posted so maybe she has sent it although it was quite late since I paid for them almost two weeks earlier. So do you know what will happen now? I'll just sit there and wait and hope that it will turn up?

Thanks alice

Yes. Keep the case open until you receive the goods and are happy with them. Only when that happens should you close the case. Leave neutral feedback since they are so late and you had to open up a case for her to provide tracking information . . . thank goodness you checked that the tracking number actually works !

Gosh! I'm starting to sound like Michele . . . only I'm not talking half as fast ! 😆