Solid Perfume Forums Re: Good Public Relations

mimi
Member
Post count: 506

Let me relate my little “tale of woe”.

After reading everyone’s comments about the Strongwater mirrors, I called my S.A. at Neiman’s. She told me that they only gave the mirror during “Beauty Week” and that it was a G.W.P. Of course, I had just purchased two solids a couple of weeks before… but that didn’t count! She said that they “ran out of mirrors and were giving rain checks and THEN they ran out of rain checks!! She said it was embarrasing to have to tell the customer(s) that they (EL) wouldn’t even redeem the the R.C.’s.

I was “ticked”. Now isn’t that a “fine kettle of fish”!! It was bad, bad, bad customer service from the “git go”.

Whew……I feel better…but I’m still “ticked”!!

Mimi