Solid Perfume Forums General Lauder Solids Talk El Answers Questions Re: El Answers Questions

Ann and Ken
Member
Post count: 1465

We did talk briefly about this problem at convention.

The SA's in the stores are only trained about the fragrance/makeup stuff.

The solids were such a small part of EL and only at Christmas they didn't put any effort in to training.
The SA's that have been at the counters a long time have learned mostly from collectors.
It is getting better— I only got 3 calls from SA's this year wanting to know what they were going to have to sell. <img src='style_emoticons//laugh.gif’ border=’0′ style=’vertical-align:middle’ alt=’laugh.gif’ /> <img src='style_emoticons//laugh.gif’ border=’0′ style=’vertical-align:middle’ alt=’laugh.gif’ /> <img src='style_emoticons//laugh.gif’ border=’0′ style=’vertical-align:middle’ alt=’laugh.gif’ />

This is a wide spread problem. Most and I mean most SA's do not have a clue what they are going to have until they get it.

Will bring this up again.

Ann